Privacy Policy

AVM Rajeswari – The School (“AVM Rajeswari”, “the School”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of students, parents, guardians, prospective parents, visitors, staff, and other individuals who interact with us through our website.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use https://avmrajeswarischool.com/ (“Website”), submit an enquiry, interact with our admission process, or otherwise communicate with the School through the Website.

AVM Rajeswari – The School operates under AVM Rajeswari Educational Trust. The School is located at AVM Nagar, 1st Street, Virugambakkam, Chennai – 600 092, Tamil Nadu, India.

1. Information We Collect

Depending on how you interact with our Website and School, we may collect the following categories of information.

A. Information You Provide to Us

When you submit an enquiry, admission-related request, application, or other communication, we may collect information such as:

• Name of the parent or guardian
• Name of the student
• Email address
• Telephone or mobile number
• Residential address
• Class or grade for which admission is sought
• Date of birth
• Previous school information
• Information relating to parents or guardians
• Emergency contact details
• Information submitted through enquiry or contact forms
• Documents or information provided as part of the admission process

B. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on the Website’s configuration and services being used, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Website performance and diagnostic information

2. How We Use Your Information

We may use personal information for legitimate school and administrative purposes, including:

• Responding to enquiries and requests.
• Providing information about admissions, academics, facilities, activities, and school programmes.
• Processing and managing admission enquiries and applications.
• Communicating with parents, guardians, students, and prospective families.
• Providing information requested through our Website.
• Managing school-related communications.
• Maintaining records relating to admissions and enquiries.
• Improving our Website, services, and user experience.
• Monitoring Website performance and security.
• Preventing fraud, abuse, spam, or other unlawful activity.
• Complying with applicable laws, regulations, rules, and governmental requirements.
• Protecting the rights, property, safety, and security of the School and other individuals.

3. Admission and Student Information

Information provided during the admission process may contain personal information relating to children and their parents or guardians.

Such information may be used for purposes including:

• Processing admission applications.
• Verifying information provided by applicants.
• Determining eligibility for admission.
• Communicating admission-related decisions and requirements.
• Maintaining academic and administrative records.
• Meeting applicable educational, regulatory, and statutory requirements.

Parents and guardians are requested to provide accurate and complete information when submitting admission-related information.

4. Aadhaar and Other Identification Information

Certain identification information may be requested as part of the School’s admission or administrative processes.

Where such information is collected, it will be handled only for appropriate admission, identification, administrative, regulatory, or legally permitted purposes and will be protected using reasonable security measures.

We do not intend to publish identification information such as Aadhaar numbers on the publicly accessible Website.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, security, performance, and user experience.

Cookies may be used for purposes such as:

• Essential website functionality
• Remembering preferences
• Website performance
• Analytics and usage measurement
• Security
• Understanding how visitors use the Website

Some cookies may be placed by third-party services that support Website functionality, analytics, security, or other services.

You may be able to control or disable cookies through your browser settings or through the cookie consent mechanism provided on the Website.

Please note that disabling certain cookies may affect some Website functionality.

6. Website Analytics and Third-Party Services

We may use third-party services to support Website operations, analytics, security, communication, or other functionality.

Depending on the services enabled on the Website, these providers may process limited technical or usage information in accordance with their own privacy policies.

We encourage users to review the privacy policies of relevant third-party service providers where applicable.

7. Contact and Enquiry Forms

When you submit information through an enquiry or contact form on our Website, the information may be transmitted to the School for the purpose of responding to your request.

We may use the information you provide to:

• Respond to your enquiry.
• Contact you regarding your request.
• Provide admission-related information.
• Provide information about School programmes or services relevant to your enquiry.
• Maintain an appropriate record of the communication.

Please do not submit unnecessary sensitive or confidential information through a general Website enquiry form.

8. How We Share Information

We do not sell, rent, or trade personal information for monetary consideration.

We may disclose personal information where reasonably necessary to:

• Provide requested School services.
• Process admissions or enquiries.
• Operate and maintain the Website.
• Use service providers supporting our Website or administrative operations.
• Comply with applicable laws or lawful requests from government or regulatory authorities.
• Protect the safety, security, rights, or property of the School or other individuals.
• Investigate suspected fraud, security incidents, misuse, or unlawful activity.

Where third-party service providers process information on our behalf, we seek to use appropriate contractual, organisational, and technical safeguards.

9. Data Security

We take reasonable technical, administrative, and organisational measures to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security of information transmitted through the Internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to enquiries.
• Processing admissions.
• Maintaining student and administrative records.
• Meeting legal, regulatory, educational, accounting, or reporting requirements.
• Resolving disputes.
• Maintaining security and preventing misuse.

The retention period may vary depending on the nature of the information and the purpose for which it is processed.

11. Children’s Privacy

The School provides educational services to children and may therefore process information relating to students who are minors.

We recognise the importance of protecting children’s personal information.

Personal information relating to students should generally be provided by, or with the involvement of, a parent, guardian, or other person legally authorised to provide such information.

We do not knowingly encourage children to submit personal information through general public Website forms without appropriate parental or guardian involvement.

12. Your Privacy Choices and Rights

Subject to applicable law, individuals may have rights relating to their personal information, which may include the right to:

• Request information about personal data processed by the School.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent, subject to applicable limitations.
• Raise a concern regarding the handling of personal information.
• Request information about how personal information is being used.

Certain information may need to be retained where required by law, educational regulations, contractual obligations, legitimate administrative requirements, or other applicable legal grounds.

To exercise an applicable privacy right or raise a concern, please contact us using the details provided below.

13. Accuracy of Information

We request users to provide accurate, current, and complete information.

If any information provided to the School changes or is found to be inaccurate, please contact us so that the appropriate records can be updated.

14. External Links

Our Website may contain links to external websites, resources, or third-party services.

The School is not responsible for the privacy practices, security, content, or policies of external websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Website.
• Changes to our services or processes.
• Changes in applicable laws or regulations.
• Changes to technology or security practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

17. Consent

By using our Website or voluntarily submitting personal information through our enquiry, admission, or other forms, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain the required consent or rely on another lawful basis for processing personal information in accordance with applicable law.